About Healthcare Clarity

Healthcare Clarity was set up with one thing in mind, first class advice and dedication to putting our clients needs first.

We believe that when it comes to your health insurance there should not be any room for error. Our advisers take as much time as needed with each client, so that their needs are understood and the correct advice is given first time. 

What does Healthcare Clarity do?

We solely specialise in private health insurance and focus on not only finding competitive prices for our clients, but ensuring they are getting the best advice, to make an informed decision on their medical insurance.

You don’t have to be a client of Healthcare Clarity to benefit from our free expert advice. If you have a question or a concern about taking out cover or about a current policy just give us a call. Even if you have looked before and been told nothing can be done, we take the time to thoroughly investigate every option possible, you might be surprised what we find.

Which Health Insurers do Healthcare Clarity work with?

We are a whole of market health insurance broker, this means we work with all the UK’s health insurance providers. This includes Bupa with the highest market share* to those with a much smaller market share.

  • Bupa
  • Aviva
  • Vitality Health
  • Freedom Health
  • General & Medical
  • Health-on-Line
  • National Friendly
  • The Exeter

*Laing & Buisson Report 2018 

Our team

Kyle Godden - Director of Healthcare Clarity

Kyle Godden - Director

Kyle first took an interest in private medical insurance back in 2014, after having waited on an NHS waiting list for over a year for treatment due to a back complaint. This is why he understands first hand client’s needs, concerns and reasons for taking out cover as he was a client himself first. Once he recovered from the surgery and was well enough to go back into work, he decided to focus on medical insurance as a career, due to his unshakeable belief in the product. Since placing his first client back in Nov 2014, he has successfully placed hundreds of clients across the market of insurers. Kyle has worked for some of the biggest insurers and intermediaries in the UK before deciding to co-found Healthcare Clarity with Niall Scott, his attitude is always client first and this is why he has been successful in his career to date.

Niall Scott

Niall Scott - Director

Niall comes from a family with a background in the medical profession. Years of conversation and debate about the state of the NHS has led to his complete belief in the necessity of Private Medical Insurance, to take the strain off the increasingly stretched NHS. Honesty and integrity are core values instilled in him from a young age. He brings this into every aspect of his life; be it advising clients on their policies, raising his family or trying to shoot sub-par rounds on the golf course. These values are also core to the ethos of Healthcare Clarity.

Andy Lawson - Health Insurance

Andrew Lawson - PMI Team Manager

Andrew is one of our most experienced private medical advisors with almost a decade of experience working in the medical insurance industry. He has worked directly for one of the largest medical insurers and intermediary in the UK, so brings a wealth of experience with him to the team. Having a young family himself who have used private healthcare, he is passionate about the industry and making sure the policies offered are tailored to each and every client he speaks with.

Randal Penketh - PMI Team Manager

With many years of working with the UK's largest medical insurers, Randal brings a wealth of experience in the personal and group medical insurance market space. Client experience and delivering dedicated advice are key to his success in the industry.

HCC Charlotte Thompson

Charlotte Thompson - PMI Specialist Advisor

Charlotte has been with Healthcare Clarity since the company began. Earlier in the year she completed her IF7 allowing her to become a fully qualified PMI Specialist. Charlotte has always worked in roles that have required her to quickly understand people and their needs, because of this she has proved excellent at tailoring medical insurance plans to her clients.
One of Charlottes major passions is travelling, and she is looking to achieve visiting 30 countries before her 30th birthday. In her spare time, she is also mother to Rusty our office puppy.

Ricky Maskell Healthcare Clarity

Ricky Maskell - PMI Specialist Advisor

Prior to joining the Healthcare Clarity team, he has worked in consultative roles throughout his career including other areas of the financial services and brings this experience to the company. Outside of work, Ricky is a keen skier and golfer.

Victoria Portsmouth - PMI Specialist Advisor

Victoria joined the HCC team in August 2020, she comes with a strong background in financial services having previously worked as a manager for one of the largest PMI providers on the market. All in all she comes with over 15 years of financial services knowledge. She loves really getting to know her clients and building long term lasting client relationships.

Thomas Critchley - PMI Specialist Advisor

Thomas joined the HCC team in September 2020 at our Bournemouth office. Thomas comes with a medical background having worked in care for eight years.

Ben Michael - PMI Specialist Advisor

Adrian Staddon - PMI Specialist Advisor

Charmaine Buckland - PMI Renewals and Claims Advisor

Charmaine has been working in the PMI industry now for 3 years, she is passionate about client relationships and making sure that every clients needs are listened too and understood. She takes pride in exploring all options and will go the extra mile to ensure the clients needs are met.

Grant Pawsey Health Insurance

Grant Pawsey - PMI Specialist

Grant has recently joined the Healthcare Clarity team and brings with him a wealth of knowledge on the PMI industry. He is a tenacious problem solver and always strives to offer his client's a solution to their problems. In his spare time he enjoys playing chess.

Jordan Peers - PMI Specialist

Jordan has worked in the medical insurance industry for a number of years. She started her career at Insure-me-Online before moving onto another local brokerage. She joined the HCC team in October 2020.

Wayne King - PMI Specialist

Robert Brown - PMI Specialist

HCC Alicia

Alicia Erwood - Administration Manager

Alicia works hard behind the scenes making sure Healthcare Clarity is running smoothly. After returning from two weeks in Bali the office sighed a big sigh of relief as no one could keep things turning over as efficiently as she could.

In her spare time Alicia is a keen photographer and her weekends in the summer are spent photographing weddings.

Lisa Etherton - Administration

Reasons to make Healthcare Clarity your Health Insurance Broker

Health Insurance Experts

We know the market inside out and we don't shy away from giving the right advice in any situation however difficult.

Free service

The service we provide is completely FREE and you are under no obligation to act on the quotes we provide.

Award winning panel of insurers

We work with an award-winning panel of insurers, which gives us access to competitive deals.

Qualified Advisors

Not only do our advisors have many years’ experience in the industry, they are also IF7 accredited.

No call centres

With a dedicated team of experts there is no need to worry about being passed from department to department.

Ongoing support

The team here at Healthcare Clarity are on hand all year round to offer support and assistance with any potential issue you come across. There is no limit on our time, it's client first now and always.