Meet Our Management Team
Learn about the people behind Healthcare Clarity and why they’re perfectly placed to deal with all your health insurance needs.
Kyle first became interested in private medical insurance in 2014, after waiting over a year on an NHS waiting list to be treated for a back complaint. This means he has a first-hand understanding of a client’s reasons for taking out insurance, as well as their needs and concerns.
His main focus now is the day to day running of the business whilst still maintaining relationships with his personal clients. He is also working closely with Ben Michael (Head of Business Development) to grow the SME book of business as this is an area of the market where we have identified our brand of advice can make a real difference and achieve some really good savings for companies and offering sound advice on how to manage their company PMI.
Niall co-founded Healthcare Clarity, he comes from a family with a background in medicine. Years of conversation and debate about the state of the NHS convinced him that private medical insurance was essential for taking the strain off our increasingly stretched health service.
He is currently leading the claims effort for the business and overseeing the compliance aspect of the company. You will most likely find him speaking with clients assisting them with complex claims and ensuring that they get a first class service throughout whilst training the next generation of HCC staff.
Andrew became a Director after proving himself as one of the most experienced private medical advisors we had ever met. With almost a decade of experience in the industry, he previously worked for one of the largest medical insurers in the UK, and brings a wealth of knowledge to the Healthcare Clarity team.
He is passionate about the sector and he is responsible for not only assisting his own clients but ensuring the standards across the company are in line with his own.
Richard has over 10 years’ experience in the PMI industry, the last last 2 with Healthcare Clarity.
In that time Richard has proven to be an invaluable member of the team.
He has a solid background in training newer members of staff in how to identify opportunities when speaking to client’s and making sure to keep the conversations relevant to the client’s needs and concerns.
He is an excellent communicator and takes pride in getting his team to look after our clients in a professional way from first contact.
Charmaine has been working in the PMI industry for 5 years, she started as an advisor and then moved into client retentions and claims handling before moving onto compliance at the request of management.
She has always been passionate about cementing client relationships and ensuring their requirements are understood. She takes pride in exploring all private health insurance options and goes the extra mile to ensure all client needs are met.
She uses all of her experience to ensure the advisors on the phone keep to Healthcare Clarity’s strict code of ethics and is key to resolving any issues before they happen.
* Findings are based on 49 clients, over the last 3 months who already had a live policy in place.